1. Escape will comply with the Federal Privacy Commissioner's prevailing Privacy Principles in all respects, and in particular will not misuse your personal information for marketing.
  2. As part of routine administration, Escape collects system status information such as login times and help desk records. These are not on-sold or disclosed to others except as required in paragraph 1.
  3. All clients may request access to the personal details collected by Escape in relation to themselves and the use of the Account owned by them. Escape wishes to ensure that such details are always correct and up-to-date, and will amend any inaccuracies or changes to details on request.
  4. By law, Escape must retain some client details for a minimum of 5 years. However, Escape does not retain clients personal information longer than is necessary for the purposes of compliance with the law and routine administration.
  5. If Escape is ever sold to another organisation, the new owners must also comply with this privacy policy.
  6. Escape keeps client information on controlled facilities which are secured against unauthorised access. Proof of identity will be required before information is released to any person, including the client.
  7. Escape typically communicates with its clients by email, and sends all clients a newsletter approximately once per month. In exceptional circumstances, urgent notifications may also be sent out by email.
  8. Escape is constantly improving and enhancing its services to clients, and may update this privacy policy as required. Any changes to the policy will be advised to clients in our regular newsletter and by updating this page on the Escape web site.
  9. Notice of disclosure of your credit information to a credit reporting agency (Privacy Act 1988)
    Escape may give information about you to a credit reporting agency for the following purposes:
    · to obtain a consumer credit report about you, and/or
    · allow the credit reporting agency to create or maintain a credit information file containing information about you.
    This information is limited to:
    · identity particulars - your name, sex, address (and the previous two addresses), date of birth, name of employer, and drivers license number
    · your application for credit or commercial credit - the fact that you have applied for credit and the amount
    · the fact that Escape is a current credit provider to you.
    · loan repayments which are overdue by more than 60 days, and for which debt collection action has started
    · advice that your loan repayments are no longer overdue in respect of any default that has been listed
    · information that, in the opinion of Escape you have committed a serious credit infringement (that is, acted fraudulently or shown an intention not to comply with your credit obligations)
    · dishonoured cheques - cheques drawn by you for $100 or more which have been dishonoured more than once.
  10. Period to which this understanding applies
    This information may be given before, during or after the provision of credit to you.